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Pricing

Pricing is prepared according to the scope of your project and the capacity you need. There is no charge per user or per complaint.

Tell us how many projects you run and what you need; we will prepare the scope and the quote that fit.

  • Basic

    For organisations that want to manage the complaint and reporting processes of a single project in an orderly way.

    • One active project
    • Community complaints and workforce reports
    • A submission form of your own
    • Unlimited users
  • Standard

    For teams following several projects on one platform.

    • Several active projects
    • More storage and a longer retention period
    • Everything in Basic
  • Enterprise

    For large project portfolios and a contract scope specific to the organisation.

    • Project count and retention period set by contract
    • Everything in Standard
  • Archive

    For keeping access to the records of completed projects.

    • Records are kept for the whole retention period

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Pricing principles

Complaint volume

When the number of submissions grows, recording is not interrupted.

Storage

Storage capacity and the retention period are determined by the chosen scope and the terms of the contract.

Workforce reports

The separate recording and access structure for workforce reports is part of the scope offered.

End of project

An archive option that keeps the records of completed projects viewable can be considered.